Instagram will be experimenting with a new feature to announce when they are experiencing technical issues. Last week has been rough for Facebook who experienced outages on two separate occasions. The first one that happened on Monday was probably the worst they had ever seen.
It created quite a stir among their user base that leaves avid users questioning what might’ve led to such a thing. Instagram is now experimenting with a new feature. It will allow users to become aware of when they are experiencing technical issues on the platform.
In a recent blog post, they made it clear that they will be more transparent as to what is taking place behind the scenes of the platform.
“We’re testing a new feature that will notify you in your Activity Feed when we experience an outage or technical issue, and when it is resolved. We won’t send a notification every single time there is an outage, but when we see that people are confused and looking for answers, we’ll determine if something like this could help make things clearer. This test will run in the US and go on for the next few months. Just like any experiment, this may be something we roll out more widely, but we want to start small and learn. And if it makes sense to, we’ll expand to more people.” They said in the post.
Account Status
In the same post, they also talked about another additional feature that will enable users to see the current status. This will allow every user to see in real time where they stand and how likely they will get banned.
“We’re making changes to make it even easier to know what’s going on with your account, in a new tool called “Account Status”. Account Status will be your one-stop shop to see what’s happening with your account and content distribution.” They said in the post.
Overall, it shows that the heads of Instagram are being more transparent with their users who at times might be unaware of what’s going on. It’s a positive move that their core user base will come to appreciate.
