MoneyGram has inked a strategic partnership with VM Money Transfer Services which will allow customers to receive money straight into their bank account. This is a huge win for both sides.
Typically for the average customer especially living in Jamaica, when you want to collect money internationally through MoneyGram it can be a huge hassle to wait in line and go through horrible customer service.
With this move, it cuts through the inconvenient middlemen and goes straight through to the customer’s account. Albeit, I am sure that there will be certain restrictions surrounding the amount of money that can be sent and other systems in place to prevent fraud and other matters.
This is MoneyGram’s first and ever such partnership for Jamaica.
Michael Howard, Chief Executive Officer of VM Money Transfer Services, was ecstatic over the fact that this move will bring a tremendous win for customers.
“MoneyGram’s launch of direct-to-account services as part of its partnership with VM Money Transfer Services is a significant win for our customers. We are the exclusive provider of this service in Jamaica, and that is a tremendous benefit for the people we serve,” he said.
“My team has been unrelenting in our efforts to optimize convenience and service experience. We know time is precious and our customers deserve the best, hassle-free options when collecting their remittances. The move also signals MoneyGram’s confidence in VM Money Transfer Services. This exclusive partnership is only the beginning. We look forward to many great things coming from this new service and all that is to come in the future.”
In summary, this is an important step for MoneyGram who clearly understood the needs of its customers. Although such a move should’ve taken place a long time ago, better late than never.
